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Terms of Use

Effective Date: 11/04/25

Welcome to Jack & Jill (the "Platform"), operated by Tinker Tailor Talent Limited (hereinafter "Jack & Jill," "we," "us," or "our"). These Terms of Use ("Terms") govern your access and use of our candidate-facing services. By creating an account or otherwise using the Platform, you agree to these Terms.

1. About Us & Branding

Legal Entity: Tinker Tailor Talent Limited is registered in England and Wales, Company No. 16324763, with a registered address at 27 Marjorie Grove, London, United Kingdom, SW11 5SH.

Brand Name: "Jack & Jill" is our operating brand. Any references to "Jack & Jill" shall be deemed references to Tinker Tailor Talent Limited, the contracting party.

2. Eligibility & Onboarding

Minimum Age: You must be at least 18 years old to use the Platform.

Registration: To complete onboarding, you must speak with "Jack" (our AI) long enough for it to understand your experience, preferences, and career goals. If you do not complete the call, your account may remain in a limited or pending status.

Contact Details: You agree to provide accurate and up-to-date information (e.g., email, phone number) and keep it current.

Special Category Data: During your interactions with our AI, you may voluntarily share information that could be considered sensitive personal data. By checking the designated box during registration, you explicitly consent to our processing of any sensitive personal information you choose to share.

3. Scope of Service

Jack & Jill provides AI-driven recruitment and job-search assistance by identifying suitable roles and facilitating introductions to prospective employers. We do not guarantee job offers, interviews, or employment success.

4. Use of AI & Calls

AI Conversations: Our service includes voice calls that may be initiated by or involve Jack (the AI) or Jill (the 2nd AI), which can record and transcribe your input to better understand your professional background and preferences. Our AI learns from conversations to improve matching quality.

AI Accuracy: Due to the nature of large language models, the AI may occasionally produce inaccurate or speculative information ("hallucinations"). Do not regard its suggestions as definitive professional advice. If you have questions, please contact us directly at support@jackandjill.ai.

No Binding Agreements with the AI: Interactions with Jack or Jill (including voice calls or text-based conversations) do not create legal or contractual obligations of any kind. All formal employment agreements must be made in writing directly with the prospective employer, and any legal or financial arrangements with Jack & Jill must be made in a written agreement signed by an authorized representative of Tinker Tailor Talent Limited.

5. Introductions & Data Sharing

Automatic Introductions: By creating an account and completing onboarding, you acknowledge and agree that we will automatically share your candidate profile and relevant personal details with potential employers we reasonably believe align with your professional experience, skills, and interests.

Opt-Out Option: If you prefer not to have your details automatically shared with potential employers, you must proactively adjust your preferences within your account settings. You can change this setting at any time to require explicit consent before any introductions are made.

Revocation of Consent: Additionally, you can withdraw your consent or request to stop further sharing of your profile at any time by updating your settings or notifying us directly at support@jackandjill.ai.

6. Indemnification & Liability

No Guarantee: We provide the Platform "as is." We make no guarantee of job placement, interview success, or any particular outcome from our matching or AI conversations.

Limitation of Liability: To the fullest extent permitted by law, Jack & Jill is not liable for indirect, incidental, or consequential damages (including lost opportunities or data) arising from the use of the Platform or reliance on AI outputs, except in cases of gross negligence or willful misconduct.

Reasonable Efforts: We take reasonable steps to ensure AI accuracy but cannot guarantee perfect results due to the inherent limitations of AI technology.

7. Code of Conduct & Enforcement

Prohibited Conduct: You agree not to:

  • Submit false or misleading information.
  • Engage in harassment, hateful speech, or discrimination.
  • Attempt to disrupt the Platform or violate its security.

Full Discretion: We reserve the right to investigate, suspend, or terminate accounts at our discretion for violations of these Terms or suspicious behavior. We may take whatever enforcement steps we deem appropriate, including warnings, suspensions, or permanent bans.

8. User-Generated Content

CVs, Profiles & Other Files: You may upload files (CVs, etc). By uploading, you represent that you have the right to share this content.

Licence to Use: You grant Jack & Jill a non-exclusive, worldwide licence to store, process, and share this content for recruitment and related services.

Ownership: We do not claim ownership of the content you upload; however, we may retain copies for as long as your account is active, unless you request deletion.

9. Marketing Communications

Soft Opt-In: By providing your email or phone, you consent to receive relevant job alerts, service updates, or potential future marketing messages.

Opt-Out: You can unsubscribe or opt out of marketing communications at any time by contacting support@jackandjill.ai or using an unsubscribe link (if available).

Future Plans: We may introduce additional newsletters or promotional campaigns in the future; these Terms allow us to send you such communications under a soft opt-in approach, subject to your right to opt out.

10. Governing Law & International Use

Jurisdiction: These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

International Users: If you access or use the Platform from outside the UK, you do so at your own risk and remain responsible for complying with any local laws.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or via a prominent notice on the Platform. Your continued use after such notice indicates acceptance of the updated Terms.

These Terms will be reviewed and updated within six (6) months from the Effective Date to reflect our evolving practices and user feedback.

12. Contact Us

Email: legal@jackandjill.ai

Address: 86-90 Paul Street, London, England, EC2A 4NE

Company No.: 16324763

Please contact us with questions or concerns.